HCAHPS (the Hospital Consumer Assessment of Healthcare Providers and Systems) is a patient satisfaction survey required by CMS (the Centers for Medicare and Medicaid Services) for all hospitals in the United States. The survey is for adult inpatients, excluding psychiatric patients. Click here to read HCAHPS article about our patient experience initiatives.
Not all hospital report cards are created equal.
Click here to learn more about how hospitals' quality scores are measured and reported.